Business Process Outsourcing

Business Processing Outsourcing

FIRST Servicing staff can support a variety of your business processes, working on our system or yours. We have the skilled staff and modern technology that will enable your team to be more productive.


“When we needed a lending program, First Servicing had us up and running quickly, originating loans through their lender network. Their team has provided the technology and experience we need to be competitive and compliant in this heavily regulated area.”

“One of the big benefits we have found from working with First Servicing is the expanded breadth of options we now offer our members. Before we were pretty limited, but today we offer conventional FNMA/FHLMC, FHA, GNMA, jumbos, qualified, non-qualified, pretty much everything. Having the extra options has definitely made a difference for our members.”

“One of our favorite features from First Servicing is the new online portal. Not only can our customers take care of business 24 by 7, we have continuous access to all the reporting we need to run our business and satisfy our auditors.”

“With our old servicer, it was their way or the highway. They had limited features and not a lot of flexibility. We switched to First Servicing because they promised they could provide the flexibility to match our situation and they have delivered … and we saved money as well.”


  • Customer Service

  • Mortgage Servicing

  • Consumer Lending

  • Loan Processing

  • On-Boarding

  • Collections

Skilled Employees

Finding experienced staff—and retaining them—has become increasingly difficult—and expensive.

First Servicing Will …

  • Make sure your operation always has the staff required
  • Reduce your all-in costs
  • Ensure customers and investors are served professionally

First Servicing Will …

Work with your team to get the job done.

  • Stay in close contact with your team
  • Reduce the need for your team to be jacks of all trades
  • Provide online portal to support your customers and investors, 24×7


If it happens, our team has learned to deal with it.